FAQ
Frequently asked questions
Placeholder answers for common booking, payment, pickup, and cancellation questions. Edit this page when the final policy text is ready.
How do I book a private tour?
Choose a tour, send the booking details, and complete the secure checkout when the booking is ready to confirm.
Can the route be adjusted?
Yes. Private tours can usually be adjusted around pickup location, weather, daylight, and the group's pace.
What happens after payment?
You receive a confirmation email with your order link, tour details, pickup information, and payment status.
What if the weather changes?
A staff member will contact you if weather or road conditions require a route change, reschedule, or cancellation.
How do cancellations or refunds work?
Contact Trippy as soon as possible. Refund handling depends on payment status, timing, and the reason for cancellation.